Microsoft confirmed that its Copilot chatbot will stop working on WhatsApp on January 15, 2026. The company said the ce is the result of WhatsApp’s new platform rules, not Microsoft’s choice.
Meta updated WhatsApp’s rules to ban general-purpose large language model (LLM) chatbots from the service. The Business API will now be limited to commercial tasks, customer support, and notifications. As a result, Copilot, OpenAI tools, Perplexity bots and similar assistants must be withdrawn.
Copilot arrived on WhatsApp in late 2024 and became a simple way for many people to use Microsoft’s AI. Its removal reflects a shift in how WhatsApp wants AI to be used inside its app.
One important side effect is chat history loss. Because Copilot on WhatsApp ran without user authentication, Microsoft cannot move past conversations into the Copilot app or website. Users who want to keep chats should export them using WhatsApp’s export tools before the January deadline.
Microsoft said Copilot will remain available outside WhatsApp. Users can access the assistant via the Copilot mobile app for iOS and Android, on the web at copilot.microsoft.com, and through Copilot on Windows. These official channels also offer advanced features that were not available on WhatsApp, such as Copilot Voice, Vision, and Mico.
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